Welcome to Sparklyn, operated by Pristine Enterprises , We respect your privacy and are committed to protecting the personal information you share with us through our website https://sparklyn.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following categories of information:

a) Personal Information

When you place an order, contact us, submit a query, or interact with our website, we may collect:

• Full name
• Mobile number
• Email address
• Billing address
• Shipping address
• Order and transaction details

b) Non-Personal Information

We may automatically collect certain technical information, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of access
• Referring source
• General browsing behavior on the website

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Communicate with you regarding purchases, deliveries, returns, or support
• Respond to your questions or complaints
• Improve our website, products, and customer experience
• Send service updates and order notifications
• Share promotional messages, offers, or product updates, where permitted
• Prevent fraud, misuse, or unauthorized activities
• Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand user preferences, and analyze website traffic.

You may disable cookies in your browser settings; however, some website features may not function properly as a result.

4. Sharing of Information

We do not sell or rent your personal information. We may share information only with trusted third parties, including:

• Payment gateway providers.
• Shipping and courier partners.
• Hosting, technical, or website support service providers.
• Government, legal, or regulatory authorities when required by law. 

These parties shall use your information only for the purposes necessary to provide services to us or comply with applicable laws.

5. Payment Information

Payments made on our website are processed through third-party payment service providers. We do not store your full debit card, credit card, UPI PIN, or net banking credentials on our own servers.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no online platform can guarantee complete security.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy, including order processing, customer support, legal compliance, and record-keeping.

8. Your Rights

Subject to applicable law, you may request to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your data
• Opt out of promotional communications
• Raise concerns about misuse of your data

For such requests, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users are advised to review their policies before sharing personal data.

10. Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page along with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Pristine Enterprises
Brand: Sparklyn
Website: https://sparklyn.in
Address: 34, B Block, Qutub Vihar-2, South West Delhi, New Delhi – 110071
Email: pristineenterprises2025@gmail.com
Phone: +91 8882811167